Privacy Policy | Thinking of U

At Thinking of U, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you use our services, we may collect your name, email address, and mailing address. Payment information is securely processed by our third-party payment provider, Stripe — we do not store full payment card details on our servers.
User Content: We collect the messages, prompts, and inputs you provide when creating postcards. These may be processed by AI systems (such as OpenAI) to generate content.
Usage Information: We gather data on how you interact with our service, including features used and preferences selected.
Device Information: We may collect technical information such as device type, operating system, browser type, and IP address.
Cookies and Tracking: We use cookies and similar technologies to improve your experience, analyze usage, and support core functionality.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services.
Generate AI-powered postcards based on your inputs.
Process orders and deliver postcards to recipients.
Communicate with you about your account, orders, or support requests.
Monitor usage trends and enhance platform performance.
Ensure the safety, integrity, and moderation of user-generated content.

Processing may be based on your consent, a contractual obligation, or our legitimate business interests.

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data in these situations:

With your explicit consent.
To comply with legal obligations or protect our rights and safety.
With trusted service providers (e.g., payment processors like Stripe, cloud services like Firebase, AI content providers like OpenAI) who are contractually required to protect your data.
To prevent fraud or abuse of our platform.

If your data is transferred outside your country, we implement safeguards such as standard contractual clauses or equivalent protections.

4. Data Retention

We retain your data only as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your account and associated data at any time.

5. Security

We implement reasonable technical and organizational measures to protect your information, including encryption, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have rights regarding your personal data, including the right to:

Access, correct, or delete your data.
Withdraw consent where applicable.
Object to certain types of processing.
Opt out of marketing communications.

You can manage your data through your account settings or by contacting us at privacy@thinking-of-u.com.

7. Children's Privacy

Our service is not intended for use by children under 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected such data, please contact us.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via our website or direct notice. Continued use of our service after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this policy or your data, please contact us at privacy@thinking-of-u.com or visit our Contact Us page.